Service & Support

Service and Support

At TallyGenicom, our top priority is serving our customers - and keeping their hard-working printers in top condition. Whether you need immediate attention from our live Customer Support Center or want to connect with an Authorized Service Provider, we're here to help. 


To optimize your printer performance, we also offer factory repair services, multi-vendor on-site service, as well as new and refurbished parts for all TallyGenicom line matrix, thermal bar code and laser printers. For information on TallyGenicom on-site service or maintenance, please email:

Related Info:

Support Top

Technical Support Contacts

(800) 426-4813, Option 3 


Europe, Middle East, and Africa
+31 (0) 24 6489 311

Asia Pacific
(65) 6548 4114

China Only
End-User Service Request

Request Service Call

(US/Canada Only) 

Learn more

Legacy Product Support

This section includes TallyGenicom product support information for Legacy products.

Material Safety Data Sheets

MSDS - Intended to provide workers and emergency personnel with procedures for handling or working with a substance in a safe manner.